Frequently Asked Questions ⬇️
Bulk
- You can track the progress of your bulk orders through the tracking portal.
- This allows you to view real time updates.
- You will also receive relevant tracking updates via email when your order is in transit and our for delivery.
- The estimated timeframe is anywhere between 12-16 days (please bare in mind this is an estimation).
- Wholesale4Resale currently operates within the EU and UK. Additional shipping fees may apply for customers in Europe (displayed at checkout).
- All orders are carefully packaged and securely shipped.
- Products are sent in their original condition, complete with all original packaging.
- Yes! The price shown on the product page and at checkout reflects the final total for your purchase.
- Yes! We have credit options available.
- To pay an invoice via credit, please reach out to us on Discord via opening a ticket.
- Visa / Mastercard / Other schemes
Personal credit - 0.96%
Business credit - 1.45%
All American Express cards - 1.9%
- New Sneakers - Min 6 - Max unlimited.
You can mix any different styles together to make up of 6 units.
- Pre Loved Sneakers - No minimum, these are sold in batches E.G 30 pairs / 50 pairs.
- Clothing - Min 10 - Max unlimited.
You can mix any different styles together to make up of 10 units.
- Trading Cards - Min 6
You can mix any different products together to make up of 6 units.
Live Inventory
- Since these are in hand products, all orders ship out daily if ordered before 3PM. If orders are made after 3PM they will be dispatched the next working day.
- Live Inventory orders are shipped with Royal Mail.
- You will have the option at checkout to select either Tracked 24 or special delivery.
- EU orders will ship on an express service, usually UPS or DHL.
- Wholesale4Resale currently operates within the EU and UK. Additional shipping fees may apply for customers in Europe (displayed at checkout).
- You will receive a shipping notification email once your order has been shipped with relevant tracking details.
- You can also track your order through our tracking portal.
- Yes! Live Inventory products are often restocked weekly.
- We also stock the latest releases as much as possible.
Discord
- When signing up, you will receive a 'welcome email' within this email you can find the discord link.
- Product Updates (bulk & live inventory).
- Super Sunday Sales
- Reselling Guides
- Ticketed Support
- Guides
- Individual customer updates are not provided, however we do offer collective updates for winners who are categorised into a winners channel.
General
- If you're an active member, the best place to contact us is Discord, via opening a ticket. This is where we resolves any existing issues, queries and problems.
- If you're not a member, the best place to contact us via the contact form or via email contact@wholesale4resale.com
- Yes, all of our products are 100% authentic. We carefully source all of our products from trusted suppliers to ensure their authenticity. We take pride in offering genuine items to our customers.
- All items go through multiple points of inspection throughout the ordering process.
- You can sign up here.
- To cancel your membership, you need to go to Account > Manage membership > Cancel.
- All sales are final.
- We only offer returns if we are liable or at fault such as damaged products.