FAQ'S

SHIPPING

Live Inventory: All UK orders are now shipped via our preferred courier Royal Mail on a premium next-day delivery service; you will be given the option at checkout to choose which service you require. Either Special Delivery before 1PM or Tracked 24. 

For International customers we will ship via UPS or DHL on an express service.

All orders will be dispatched same day if ordered before 3PM (BST). 

Bulk: For UK customers we aim to have your order delivered within 12-16 days via Royal Mail in your desired packaging type.

Please note the courier may vary if you are an EU customer.

(You can find out more about our bulk packaging types via our portal)

RETURNS

We do not offer returns unless we are liable; you may be eligible for a return if your item is damaged/faulty or we have sent you the wrong size.

You can find more information by reading our full returns policy below.

ARE YOUR PRODUCTS AUTHENTIC?

We only source our products from the most trusted and reputable sources, each item has to pass various different stages of authentication before it can be sold so you can order with confidence every time.

HOW DO MEMBERSHIPS WORK? WHAT DO I GET ACCESS TO?

To gain access to our network we charge a monthly membership fee, there is no contract involved and you are free to leave at any time! Your membership will allow you access to all features within W4R; from daily flash sales on discord to even being able to integrate our products onto your online store using API technology! 

ARE YOUR PRODUCTS AUTHENTIC?

We only source our products from the most trusted and reputable sources, each item has to pass various different stages of authentication before it can be sold so you can order with confidence every time.

HOW DO I JOIN?

Memberships are open to everyone, we encourage resellers to take the next steps in scaling their business and build a sustainable relationship with us. To purchase please visit the membership page to see which membership suits you best.

HOW CAN I TRACK MY ORDER?

You can track and monitor the entire bulk process using our portal, live updates are available to view and you will be notified via email when your order has progressed to the next stage.

HOW DO I GET IN CONTACT?

If you have a query and are an existing member please contact us via our ticketed support system on discord.

If you are contacting us about general queries and are yet to join our network then please reach out by emailing us at contact@wholesale4resale.com

CAN I CANCEL MY MEMBERSHIP?

Yes the option to cancel your membership can be found when clicking the account icon where you can find the option "manage membership"